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Title: The Bullying Culture |
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This book will appeal to everyone who has experienced workplace bullying and is interested in understanding and improving dysfunctional workplaces. Drawing upon their combined wealth of experience (drawing upon Ruth Hadikin's research into the UK Health Service as a 'case study') the authors conduct an intelligent and in-depth exploration into the causes and effects of a bullying culture in the workplace. Their remarkable insights lead them to recommend practical steps that can be taken in any profession or industry for assessing risk and reducing the harmful effects. This book is an essential starting point for anyone attempting to understand how bullying cultures form among groups and in workplaces, what structures support them and what strategies are effective in addressing the issues and effecting lasting change. "When I'm concerned about an issue that seems to be invisible I won't let it go until I have thoroughly examined it from every angle in order to understand it. This is what I feel I have done with the Bullying Culture. From initially labelling and describing what peoples' experiences were - putting a name to it, to thoroughly understanding the causal and contributing factors and offering solutions to 'fix' the problem. When I first began researching this phenomenon in 1995 it was invisible. People would say to me: 'that doesn't happen around here' Those very people are now realising they were working in toxic environments and many have since left. At the time we were accused of making mountains out of molehills and just plain 'looking for trouble'. I am glad to see that workplace bullying has now been widely recognised as a global issue. This book took courage to write - we both had to stand up and be counted. It has been worth it though - the implications for people's long-term health and well-being, families and relationships are too important and cannot be ignored in any industry, let alone healthcare, if serious health, performance and chronic recruitment and retention challenges are to be understood and successfully addressed. I hope that readers will make the connection, as I did, that effective relationship coaching is possibly the single most powerful tool we have to address this issue." - Ruth Hadikin, Co-Author and Life Coach. |
"As a member of the profession referred to in this book, I found it almost frighteningly relevant to the experiences of myself and colleagues. Behaviour tolerated for years, now exposed as being unacceptable. The authors describe clearly what is meant by the term bullying as many people are unaware that this in fact what they are experiencing. Crucially, very clear advice about how bullying cultures can be changed for the better is imparted. All NHS staff should read this book. It would be relevant for other businesses too." "...a definitive text to read for all those aspiring to or within management, and of interest to workers, in any profession. The information on the causes and effects of bullying practices is written in a very general style and provides a useful broad view of the issues involved, citing some of the psychological theory relating to the bully and the victim. I particularly liked the final chapter that gives practical pointers on how to deal with the situation as a manager, as someone being bullied or as someone recognising yourself as the bully. ...It is difficult to say who shouldn't read the contents! It comes highly recommended but prepare to be concerned about what you find!" "Provides insights into a world that one thinks of as being untouched by this kind of behavior. Hopefully it will shed light onto the matter of bullying and stop it." |
