Ask Niu Corporation

Question 1

What is Niu Corporation?

Accepted Answer

Niu Corporation is the home of Niu Toilet and Niu Trailer, a maker of self-cleaning mobile and permanent washroom structures. It's part of Comac Corporation Inc. (founded in 1984), and its units are proudly made in Canada.

Question 2

Is Niu part of Comac Corporation?

Accepted Answer

Yes. Comac Corporation Inc., founded in 1984 by Brian O'Connor, is the parent company. Niu Corporation, Niu Toilet and Niu Trailer are one group, which is why the site footer shows Comac Corporation.

Question 3

Where is Niu located?

Accepted Answer

Niu is based at 833 Rue Beriault, Longueuil, Quebec. You can reach the team at 1-855-550-0303.

Question 4

Where are your units made?

Accepted Answer

Niu's units are proudly made in Canada, and the company carries a Canada Transport Certified mark.

Question 5

What makes Niu different?

Accepted Answer

Niu builds self-cleaning washrooms and custom-designs a unit for any need and budget, made in Canada with the heritage of Comac Corporation since 1984.

Question 6

Do you offer a warranty?

Accepted Answer

Yes. Niu units are built to last and backed by a warranty, see the Warranty Info page at niucorporation.com for the current terms.

Question 7

What products do you offer?

Accepted Answer

Niu offers mobile washroom trailers and permanent washroom units, along with office, shower, decontamination, rehab and custom trailers, mobile homes and accessories. Use the "What are you looking for?" section on this page to narrow it down.

Question 8

What mobile units do you offer?

Accepted Answer

Niu's mobile range includes the Mobilio universal trailers (Mobilio1 through Mobilio5, plus Mobilio 1 with Generator and the Mobile 4 Shower), ADA and AODA trailers (Mobilio1 ADA through Mobilio5 ADA), Office trailers (Mobilio 3 Office), Shower, Decontamination, Rehab and Custom trailers, plus Mobile Homes and accessories.

Question 9

What permanent units do you offer?

Accepted Answer

Niu's permanent washrooms are welded-steel units: the T-BOX, CT-BOX, D-BOX and C-BOX, available in 20 ft and 40 ft versions.

Question 10

What is Mobilio?

Accepted Answer

Mobilio is Niu's line of universal mobile washroom trailers, sized from Mobilio1 up to Mobilio5 for different capacities, with shower, office and ADA variants available.

Question 11

Do you offer shower trailers?

Accepted Answer

Yes. Niu offers shower trailers, including the Mobile 4 Shower, and combined shower and toilet configurations.

Question 12

Do you offer office or decontamination trailers?

Accepted Answer

Yes. Niu offers office trailers (such as the Mobilio 3 Office), decontamination trailers, rehab trailers and fully custom builds.

Question 13

Can you build a custom unit?

Accepted Answer

Yes. As Niu puts it, "we can design a unit for any need and budget," including fully custom trailers and permanent units.

Question 14

How does the self-cleaning system work?

Accepted Answer

Niu describes it this way: after each use, the system automatically cleans, dries and disinfects the toilet and the surrounding space using UV light, so the washroom resets itself between users.

Question 15

Is the UV self-cleaning proven?

Accepted Answer

The self-cleaning performance is Niu's own claim, and UV disinfection is a principle used in other settings as well. For specifics and any certifications, confirm the details with the Niu team.

Question 16

What are the benefits of a self-cleaning washroom?

Accepted Answer

Niu's claim is that its washrooms stay cleaner and more hygienic with less manual cleaning between uses, because cleaning and disinfection happen automatically after each use.

Question 17

Do the washrooms still need manual cleaning?

Accepted Answer

Niu's system is designed to handle routine cleaning and disinfection automatically after each use. Servicing needs still vary by unit and how heavily it's used, so ask the team about maintenance for your situation.

Question 18

How can Niu help schools?

Accepted Answer

Niu positions its mobile and permanent washrooms for school needs such as renovations, portable-classroom areas, sports fields, events, accessibility and emergencies. Procurement may be available through cooperative purchasing partners, confirm the current agreement status with Niu before planning around it.

Question 19

Can we use Niu washrooms during renovations or for portables?

Accepted Answer

Yes. Niu's mobile units are well suited to renovations, portable-classroom areas and other temporary washroom needs on a school campus.

Question 20

Do you provide washrooms for sports fields or events?

Accepted Answer

Yes. Niu's mobile washroom trailers are used at sports fields, school events and gatherings.

Question 21

Can Niu help in an emergency or temporary situation?

Accepted Answer

Yes. Niu's mobile and decontamination units can support emergency and temporary needs; contact the team to plan for your situation.

Question 22

Are your washrooms ADA accessible?

Accepted Answer

Yes. Niu offers ADA and AODA trailers (Mobilio1 ADA through Mobilio5 ADA) with accessible configurations. Ask the team about the specific features and layout you need.

Question 23

What accessibility features are available?

Accepted Answer

Niu's ADA and AODA trailers are built for accessibility. Ask the team about touchless fixtures, ramps and universal layouts for your project, Niu can tailor the configuration.

Question 24

How durable are Niu's units?

Accepted Answer

Niu highlights heavy-duty construction, such as reinforced steel and protective coatings, built to hold up in demanding, high-traffic settings. See the Warranty Info and Certifications pages for details.

Question 25

Are the units certified?

Accepted Answer

Niu units carry a Canada Transport Certified mark. See the Certifications page at niucorporation.com for the current certifications.

Question 26

How much does a Niu unit cost?

Accepted Answer

Niu doesn't publish a price list, every unit is custom-designed and quoted to your needs, so the right price depends on your configuration. Request a quote and the team will help.

Question 27

How do I get a quote?

Accepted Answer

Use the Request More Information form at niucorporation.com or call 1-855-550-0303, or leave your name and email here with a few details and the team will follow up with a quote.

Question 28

Do you have procurement partners?

Accepted Answer

Niu lists procurement partners (cooperative purchasing programs) under About Us, which can simplify buying for schools and public agencies. Confirm the current agreement status with Niu before planning around it.

Question 29

Do you have a catalogue or manuals?

Accepted Answer

Yes. Niu's Docs section at niucorporation.com has the catalogue, product manuals and layouts.

Question 30

How do I contact Niu?

Accepted Answer

You can call Niu at 1-855-550-0303 (Canada/USA), or use regional lines, or the Request More Information form at niucorporation.com. You can also leave your name and email here and the team will follow up.

Question 31

What are your phone numbers?

Accepted Answer

Niu's lines are 1-855-550-0303 (Canada/USA), 1-416-676-6622 (Ontario), 1-604-868-2978 (Vancouver) and 1-514-444-3161 (Montreal/Quebec).

Question 32

Is there a web portal?

Accepted Answer

Yes. Niu offers the Niu Toilet Web Portal, linked under About Us at niucorporation.com, for managing your account and units.

Question 33

Where can I see Niu units in action?

Accepted Answer

Niu's Gallery at niucorporation.com has photos and videos of its units in use.

Question 34

Where can I follow Niu?

Accepted Answer

Niu is on Facebook, LinkedIn and X. Links are at niucorporation.com.

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