Ask PCXS Solutions

Question 1

What is PCXS Solutions?

Accepted Answer

PCXS Solutions is an authorized HP spare-parts reseller based in Tomball, Texas, in business since 2004. It sells genuine HP Inc and HPE replacement parts, HP spare parts, systems, printers, displays and accessories, with transparent published prices and all parts in stock.

Question 2

What does PCXS sell?

Accepted Answer

PCXS sells genuine HP Inc and HPE replacement parts, HP spare parts, complete systems (desktops and laptops), printers and printer parts, displays, accessories and HP print supplies, all in stock and ready to ship.

Question 3

Is PCXS an authorized HP reseller?

Accepted Answer

Yes. PCXS Solutions is an authorized HP parts reseller, so the HP Inc and HPE parts it sells are genuine and warranty-safe.

Question 4

How long has PCXS been in business?

Accepted Answer

PCXS Solutions has been in business since 2004, with two decades of experience sourcing and supplying genuine HP parts.

Question 5

Where is PCXS located?

Accepted Answer

PCXS Solutions is based in Tomball, Texas. You can reach the team at 281-257-5525 or shop anytime at pcxssolutions.com.

Question 6

Are PCXS parts genuine or OEM?

Accepted Answer

Yes. As an authorized HP reseller, PCXS supplies genuine HP Inc and HPE parts, so they are OEM-original and keep your equipment warranty-safe.

Question 7

What brands does PCXS carry?

Accepted Answer

Alongside HP and HPE, PCXS carries parts and products from brands including Samsung, Intel, AMD, Micron, Dell, Western Digital, Seagate, Epson, Kingston, Lenovo, SanDisk, Crucial, Poly, APC and Cisco, with many more under View All Brands.

Question 8

Does PCXS work with school districts?

Accepted Answer

Yes. PCXS works with K-12 school districts, helping them keep devices running by repairing with low-cost genuine parts instead of replacing whole machines, and offering business accounts for easy ordering.

Question 9

How can a district save on repairs?

Accepted Answer

Instead of replacing a failing laptop, desktop or printer, a district can often fix it with a genuine part at a fraction of the cost. PCXS stocks those parts and publishes prices, so you can compare repair versus replacement before you buy.

Question 10

Can PCXS match parts to our device fleet?

Accepted Answer

Yes. PCXS offers a downloadable inventory spreadsheet so you can match parts to the models in your asset register and fleet, and the team can help you find the right part.

Question 11

Does PCXS offer accounts for schools?

Accepted Answer

Yes. Schools and districts can set up a business account with PCXS for streamlined ordering. Start on the storefront at pcxssolutions.com or leave your details here and the team will follow up.

Question 12

What parts does PCXS sell?

Accepted Answer

PCXS sells genuine HP Inc replacement parts (35+ categories such as AC adapters, batteries, displays, hard drives, keyboards, memory, motherboards, power supplies, processors and printer parts) and genuine HPE parts (30+ categories such as backplanes, controllers, network adapters, system boards, drives, switches and transceivers).

Question 13

What HP Inc parts does PCXS sell?

Accepted Answer

PCXS carries genuine HP Inc replacement parts across more than 35 categories, including AC adapters, batteries, displays, hard drives, keyboards, memory, motherboards, power supplies, processors and printer parts.

Question 14

What HPE parts does PCXS sell?

Accepted Answer

PCXS carries genuine HPE (Hewlett Packard Enterprise) replacement parts across more than 30 categories, including backplanes, controllers and HBAs, network adapters, system boards, SAS/SATA drives, switches and transceivers.

Question 15

How do I find the part I need?

Accepted Answer

You can browse by category or by brand on the storefront at pcxssolutions.com, download the inventory spreadsheet to match parts to your models, or tell the team what you need and they'll help you find it.

Question 16

Is there a downloadable inventory list?

Accepted Answer

Yes. PCXS offers a downloadable inventory spreadsheet so you can search current parts and match them to your equipment. It's available on the storefront at pcxssolutions.com.

Question 17

Are all parts in stock?

Accepted Answer

Yes. PCXS keeps all listed parts in stock and ready to ship, so you're not waiting on backorders.

Question 18

Should I repair or replace a device?

Accepted Answer

Often a repair wins. A failing battery, adapter, keyboard, display, fuser or roller can usually be replaced with a genuine part for far less than a new device. PCXS stocks those parts and publishes prices so you can compare before deciding.

Question 19

What common repairs does PCXS supply parts for?

Accepted Answer

Common fixes include batteries, AC adapters, keyboards, displays and hinges on laptops, and fusers, rollers and maintenance kits on printers, all with genuine HP parts.

Question 20

Why repair instead of replace?

Accepted Answer

Repairing with a low-cost genuine part extends the life of equipment you already own, keeps it warranty-safe, and saves the cost of a full replacement, which matters most on tight district budgets.

Question 21

Does PCXS sell whole systems and displays?

Accepted Answer

Yes. PCXS sells complete desktops and laptops for work, home, gaming and workstation use, along with monitors, docking stations, memory, storage and other accessories.

Question 22

Does PCXS sell printers and printer parts?

Accepted Answer

Yes. PCXS carries inkjet, LaserJet and OfficeJet printers, plus maintenance and fuser kits, ink and toner, scanners, HP print supplies and printer accessories.

Question 23

Does PCXS sell ink and toner?

Accepted Answer

Yes. PCXS carries HP print supplies, including ink and toner, alongside its printers and printer parts.

Question 24

What accessories does PCXS carry?

Accepted Answer

PCXS carries accessories including monitors and displays, docking stations and hubs, memory, storage, mice and keyboards, audio/visual gear, bags and gaming accessories.

Question 25

How do I order from PCXS?

Accepted Answer

You can shop and order online anytime at pcxssolutions.com, or set up a business account for streamlined purchasing. You can also leave your details here and the team will follow up.

Question 26

How do I set up a business account?

Accepted Answer

You can set up a business account on the storefront at pcxssolutions.com, which is ideal for schools, districts and repeat buyers. Leave your details here and the team can help you get started.

Question 27

How much do PCXS parts cost?

Accepted Answer

PCXS publishes transparent prices on its storefront, and because prices and availability change, the best place to see current pricing is pcxssolutions.com or a quick note to the team.

Question 28

Does PCXS have deals or new arrivals?

Accepted Answer

Yes. PCXS features weekly deals and new arrivals on its storefront, and also offers gift certificates. See pcxssolutions.com for what's current.

Question 29

Does PCXS ship orders?

Accepted Answer

Yes. PCXS ships orders from its in-stock inventory. Shipping details are on the storefront at pcxssolutions.com.

Question 30

What is the return and warranty policy?

Accepted Answer

PCXS publishes its Returns & Warranty terms on the storefront. Because the parts are genuine HP Inc and HPE, they're warranty-safe for your equipment. See pcxssolutions.com for the current policy.

Question 31

How do I contact PCXS?

Accepted Answer

You can call PCXS Solutions at 281-257-5525 or shop and message through pcxssolutions.com. You can also leave your name and email here and the team will follow up.

Question 32

Does PCXS have social media?

Accepted Answer

PCXS keeps no public social media channels. The fastest ways to reach the team are by phone at 281-257-5525, through the storefront at pcxssolutions.com, or by leaving your details here.

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