The Mayor's Commission on Literacy

Mission: Ensure quality literacy education is available for all adult learners.

Vision: By 2016, Philadelphia will be one of the most literate cities in the U.S.

The Mayor’s Commission on Literacy seeks volunteers and college interns to work in our offices (The Free Library of Philadelphia, 1901 Vine Street) in a very fast-paced, creative, and friendly environment.

The Mayor’s Commission on Literacy seeks volunteers and college interns to work in our offices (The Free Library of Philadelphia, 1901 Vine Street) in a very fast-paced, creative, and friendly environment.  Individual must be available 3 days/week (any days), for at least 3 hours (between 8:30 a.m. and 5:30 p.m.).  The weekly schedule can vary, but must always meet the minimum number of days and hours. 

Some Responsibilities Include:

• Answering multiple phone lines, providing callers with needed information, and documenting the call.
• Performing a variety clerical and data entry duties.
• Conducting online research and monitoring trends in adult education, distance, learning and technology.
• Helping to monitor the organization’s social media interactions, and write blog entries.
• Attending and representing the organization at community events.

Requirements:

• Comfortable speaking on the phone with caring, considerate and articulate phone manners.
• Must be a quick learner, able to adapt to various projects, detail-oriented, assertive (problem-solving skills a plus).
• Ability to work independently, as part of a team, and follow direction.
• Excellent writing, interpersonal, organizational and time management skills.
• Proficiency in Microsoft Office (Word, Access, Excel, PowerPoint).
• Strong familiarity with – and interest in – blogs, online networking and new media.